Compliance Training

Compliance Training

A unique, process-driven approach to delivering outstanding results for our partners.

engaging.png

ENGAGING

Lessons include real-life scenarios

with audio and video features

to engage your learners.

current and relevant.png

CURRENT & RELEVANT

Regulations change quickly, so our

content does, too. Our content is constantly 

being refreshed and updated.

easy to understand.png

EASY TO UNDERSTAND

Key concepts presented from a

learner’s perspective; complex topics

broken up to improve retention.

effective.png

EFFECTIVE

Content is designed for today’s

adult learner, providing them the skills

they need to be successful in their role.

available anytime.png

AVAILABLE ANYTIME

Courses are available via any

internet-connected device and are

available 24/7, with no limitations.

industry and role based.png

INDUSTRY & ROLE-BASED

Content is available for a

variety of roles, and for

varied industries as well.

Learning Paths

F&I Manager
F&I Manager

Mosaic’s F&I Manager learning path is designed to cover the regulations that apply to dealership F&I personnel. This includes lessons on each of the rules and laws that a typical F&I Manager would need to follow in the course of their duties. The F&I Manager path includes lessons on F&I menus, products, and services so managers can gain a better understanding of products like GAP and vehicle service contracts from the standpoint of legal compliance.

Video Content:

5.25 Hours

Quiz Questions:

226

Lesson Topics:

48

Estimated Time to Complete:

7 Hours

Dealership Sales Consultant
Dealership Sales Consultant

Mosaic’s sales consultant learning path is designed to cover the regulations that apply to dealership sales personnel. This includes general human resources topics such as sexual harassment and business ethics and modules on each of the rules and laws that a typical salesperson would need to follow in the course of their duties.

Video Content:

2.25 Hours

Quiz Questions:

108

Lesson Topics:

21

Estimated Time to Complete:

4 Hours

Dealership Sales Manager
Dealership Sales Manager

Mosaic’s sales manager learning path is designed to cover the regulations that apply to dealership sales management personnel. This includes general human resources topics such as sexual harassment and business ethics and modules on each of the rules and laws that a sales manager will need to understand in the course of their duties.

Video Content:

3.75 Hours

Quiz Questions:

164

Lesson Topics:

34

Estimated Time to Complete:

5 Hours

Dealership Compliance Officer
Dealership Compliance Officer

Mosaic’s Compliance Officer learning path is designed to cover all the regulations that apply to a typical automobile dealership. The Compliance Officer learning path is intended to educate high-level managers within the dealership who may be responsible for the overall compliance posture of the organization. This path is packed with engaging content that will get you up to speed on compliance at your dealership!

Video Content:

5.5 Hours

Quiz Questions:

254

Lesson Topics:

51

Estimated Time to Complete:

7.5 Hours

Dealership IT Personnel
Dealership IT Personnel

The IT Staff learning path is designed for employees who are responsible for overseeing or maintaining the dealership's computer network. The lessons included in this path will introduce IT Staff to the legal compliance issues in the dealership environment. IT Staff can play an important role in protecting consumer data the dealership collects. It is important for these employees to be aware of their responsibilities.

Video Content:

1.5 Hours

Quiz Questions:

64

Lesson Topics:

7

Estimated Time to Complete:

2 Hours

Dealership Accounting Office
Dealership Accounting Office

This learning path is tailored to employees working in the accounting department or business office of an automobile dealership. Accounting and business office employees should be knowledgeable in many areas of law when it comes to the finance and sales process. These lessons will help Accounting Office employees understand what to look for in a deal and what do to if something is not right.

Video Content:

1.5 Hours

Quiz Questions:

64

Lesson Topics:

12

Estimated Time to Complete:

2.5 Hours

Dealership Business Development Center
Dealership Business Development Center

The goal of the Business Development Center is to cultivate sales and service customers for the dealership. BDC employees usually conduct business over the phone or online through email or chats. This learning path will prepare your BDC employees with the knowledge they need to know to conduct their business in a legally compliant manner.

Video Content:

1.25 Hours

Quiz Questions:

54

Lesson Topics:

8

Estimated Time to Complete:

2 Hours

Dealership General Employees
Dealership General Employees

This course is tailored for employees working within the service and parts departments of the dealership. The General Employee learning path will assist you in developing a compliance culture at your dealership. While many dealership employees need much more training, all employees must understand the laws included in this path.

Video Content:

0.5 Hours

Quiz Questions:

19

Lesson Topics:

3

Estimated Time to Complete:

1 Hour

New car - Buy Here pay here - RV & motorsports

Training topics

circle thing grey.png

FTC Safeguards Rule

circle thing grey.png

Sexual Harassment

circle thing grey.png

Discrimination

circle thing grey.png

Adverse Actions

circle thing grey.png

Red Flags Rule

circle thing grey.png

Cash Reporting

circle thing grey.png

And many more!

Salesman shows car to couple