Description

Mosaic’s F&I Manager learning path is designed to cover the regulations that apply to dealership F&I personnel. This includes general human resources topics such as sexual harassment and business ethics and modules on each of the rules and laws that a typical F&I Manager would need to follow in the course of their duties. The F&I Manager path also includes lessons on F&I menus, products, and services so managers can gain a better understanding of products like GAP and vehicle service contracts from the standpoint of legal compliance.

Lesson Topics

  • Ethics

  • FTC Safeguards Rule: Basics

  • Adverse Action Notices

  • Cash Reporting

  • Credit Applications

  • Customer Signature

  • Red Flags Rule: Basics

  • Red Flags Rule: Advanced

  • Conditional Delivery

  • Equal Credit Opportunity Act

  • Fair Credit Reporting Act

  • FTC Disposal Rule

  • FTC Privacy Rule

  • FTC Used Car Rule

  • Non-Negotiables (F&I)

  • Quoting Payments

  • Regulation M: Basics

  • Regulation M: Advanced

  • Regulation Z: Basics

  • Regulation Z: Advanced

  • Unfair and Deceptive Trade Practices

  • GAP

  • Negative Equity

  • OFAC

  • Risk-Based Pricing Notices

  • Disparate Impact

  • F&I Menus

  • F&I Products and Services

  • Holder-In-Due-Course

  • Magnuson-Moss Warranty Act

  • Menu Vocabulary

  • Preventing In-Dealership Theft

  • Retaliation

  • Vehicle Service Contracts

  • Manager Harassment & Discrimination Prevention

Learning Path Stats

Video Content

5.25 Hours

Lessons

48

Quiz Questions

226

Estimated Time to Complete

7 Hours