Description

Mosaic’s sales consultant learning path is designed to cover the regulations that apply to dealership sales personnel. This includes general human resources topics such as sexual harassment and business ethics and modules on each of the rules and laws that a typical salesperson would need to follow in the course of their duties.

Lesson Topics

  • Ethics

  • FTC Safeguards Rule: Basics

  • Adverse Action Notices

  • Cash Reporting

  • Credit Applications

  • Customer Signature

  • Red Flags Rule: Basics

  • Conditional Delivery

  • FTC Used Car Rule

  • Quoting Payments

  • Unfair and Deceptive Trade Practices

  • Employee Harassment & Discrimination Prevention

Learning Path Stats

Video Content

2.25 Hours

Lessons

21

Quiz Questions

108

Estimated Time to Complete

4 Hours