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Description
Mosaic’s sales consultant learning path is designed to cover the regulations that apply to dealership sales personnel. This includes general human resources topics such as sexual harassment and business ethics and modules on each of the rules and laws that a typical salesperson would need to follow in the course of their duties.
Lesson Topics
Ethics
FTC Safeguards Rule: Basics
Adverse Action Notices
Cash Reporting
Credit Applications
Customer Signature
Red Flags Rule: Basics
Conditional Delivery
FTC Used Car Rule
Quoting Payments
Unfair and Deceptive Trade Practices
Employee Harassment & Discrimination Prevention
Learning Path Stats
Video Content
2.25 Hours
Lessons
21
Quiz Questions
108
Estimated Time to Complete
4 Hours
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