Preview
Lesson Description

Sixty-Five percent of Americans polled do not consider car dealers to be ethical. Ethics in dealing with businesses are important to U.S. consumers, especially on big-ticket items like cars. The belief that car people don’t act in an honest and ethical manner in every situation repels consumers. People generally don’t believe the retail automobile industry attracts, employs, and rewards ethical folks. This lesson will help employees gain an understanding of why it is important to always engage in ethical behavior in their dealings with customers.

Topics
Features
  • Deployable online with Mosaic's LMS

  • Track and retain employee completions

  • SCORM Compliant version available

  • Text summary

  • English closed captions

  • The Golden Rule

  • Your Character

  • What’s Our Purpose

Lesson Details

Video Length

5:39

Units

3

Quiz Questions

5

Estimated Time to Complete

8 minutes