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Dealer Principal as Big Brother: Monitoring Employee Communications at the Dealership


“We live in a connected, archived digital world. What rights do dealers have to listen to, record, and review employee and customer communications in such a world? What can a dealer do as Big Brother?"



"George Orwell immortalized the notion of an all-seeing and intrusive government as “Big Brother” in his classic novel “1984.” The recent Supreme Court decision in Carpenter v. United States reminds us that Big Brother does, in fact, exist. And some of the same issues that arose in Carpenter can arise at your dealership..."



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