Video Length
9:19
Units
9
Quiz Questions
10
Estimated Time to Complete
13 minutes
Lesson Description
As a part of your job responsibility at the dealership, you may be asked to provide a blank credit application to customers for them to fill out, assist a customer with questions about credit applications, or fill out a credit application based on information provided to you by the customer. In this lesson, you will gain an understanding of gross income, net income, how to calculate a customer's monthly and annual income, and the rules regarding acceptable proofs of income, and customer signature. You will also be presented with examples of common examples of fraud and learn how to be alert and aware of the potential for fraudulent activity.
Topics
Introduction to Credit Applications
Gross and Net Income
Questions About Income
...
Features
Deployable online with Mosaic's LMS
Track and retain employee completions
SCORM Compliant version available
Text summary
English closed captions